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Everyday CRM

Today

Your daily workspace: the work that needs you now, in one place, in the order that matters.

Find it: Left nav → Today (right after Dashboard) — signing in lands you here · Who can use it: Org Admins, Development Associates, Committee Chairs and Committee Members. Board Viewers land on the Dashboard instead.

What you'll see

Today gathers your open tasks and the conditions that need a decision, sorted into sections in a fixed order:

  1. Overdue — tasks past their due date (and, for staff, donors whose next-action date has passed).
  2. Review and approve — pending donor changes and review tasks (staff only).
  3. Thank now — recent gifts with no thank-you yet, and Thank-you tasks due soon.
  4. Follow up — other tasks due in the next week.
  5. Relationships going stale — priority donors with no contact in 90 days and nothing planned.
  6. Upcoming — tasks due in the next month, plus a line for tasks with no due date.
  7. Unassigned priority donors — priority donors with no staff relationship owner (staff only).

Committee members see their own assigned tasks and the donors in their scope; amounts are never shown to them.

How to act

  • Complete, snooze or reschedule a task right where it is. Thank-you and relationship tasks ask for the outcome (for example, the thank-you you sent) so the condition doesn't come back.
  • Accept a recommendation to turn it into a task — one at a time, or up to 25 selected at once. There is no "accept all": every task is created because someone chose it.
  • Staff can dismiss a condition with a fixed reason (for example, "gift needs review"); it expires on its own, and can be undone from the section's Dismissed list.

Where everything else lives

  • Tasks stays your full, searchable list and history — every view and filter, and all past work.
  • Action Plan and Alerts still work. Each now shows a banner and Open in Today links for the parts Today covers; the links take you to the matching section, never somewhere unexpected. Old bookmarks keep working.
  • The Dashboard is one click away for the numbers.

Good to know

  • Nothing on Today is created for you automatically. Reading Today never changes anything.
  • "Today" follows your organization's time zone.